We appreciate customers’ needs are seldom the same and customise support levels and preventative maintenance schedules to suit the individual and the environment they are operating in.
In sectors that are highly regulated, it is essential to know that your checkpoint security equipment is fully functional, and you have service contracts in place to ensure it both remains reliable and you stay fully compliant.
Our full-service contracts are tailored to meet both your regulatory needs and your budget. We assess your environment and usage to establish an effective routine preventative maintenance programme that will help identify and correct faults before they cause unplanned downtime.
When unexpected problems do occur, we respond quickly and have a high ‘first-time fix’ repair rate. Our engineers take time to speak to you before attending site so we have a good idea of the issue and bring the necessary parts with us.
On the rare occasion where a fault cannot be fixed straightaway, we can provide loan units of almost all equipment while your own kit is being repaired helping to keep your operation’s capability at 100%.
To find out more, call us on 0800 161 5512 or click here to get in touch.
